Working for a Company with a reputation for high quality claims service, the successful candidate will be responsible for handling their own caseload of liability claims with an emphasis on proactive claims handling and risk and indemnity management.
You will be responsible for managing client expectations, liaising with the intermediary, loss adjuster, solicitor, third party representatives and any other appointed experts.
You will proactively manage a caseload of high net worth household, motor and commercial liability claims and have input in assessing the appropriate reserve and case strategy.
You will be able to work unsupervised and show initiative in your claims handling approach and build relationships and gain internal, broker and expert confidence when handling losses.
Person Specification
• 100% customer and indemnity focused and able to handle individual claims as well as drive the direction of the whole portfolio.
• Experience in handling liability claims with a strong technical competency and a good understanding of the legal process.
• Must be able to work unsupervised and handle claims in a proactive yet highly customer focused manner.
• Excellent communication and interpersonal skills and able to work in a methodical manner and meet deadlines.
• Must have a good understanding of risk and regulation and be able to adhere to set reporting and claims management requirements.
