Our Client, with a reputation for quality and first class service is looking to recruit another Property Claims Negotiator into their dedicated team.
The Property Claims Negotiator will deliver a high quality claims service to clients and their brokers; whilst maintaining and enhancing our Clients reputation for its claims handling service.
The role will include direct communication with the Insured and Intermediary, managing the relationship with policyholder, assessing the size of the claim, its potential severity and dealing with same in a proactive manner. The emphasis is on providing a fast track, yet extremely customer focused, claims handling service
Key responsibilities
To handle claims in a proactive manner within set service levels.
To negotiate and settle claims fairly and promptly.
To work unsupervised and show initiative in their claims handling approach.
To building relationships and gain broker confidence when handling claims.
Key requirements
A minimum of twelve months experience in handling claims preferably in the commercial property or high net worth arena.
Drive, determination, confidence, initiative and dedication, as well as having good listening skills, communication and analytical skills.
Applicants must be able to work unsupervised and handle claims in a proactive yet highly customer focused manner.
Excellent communication and interpersonal skills both face to face and by telephone.
