Our Client, with a reputation for quality and first class service, is looking to recruit additional Senior Claims Handlers into their professional teams.
The responsibilities will be to deliver a high quality claims service to Major Clients and Insurers whilst maintaining and enhancing our Clients reputation for its claims handling service.
The role will include direct communication with all parties involved often on significant and contentious issues, managing the relationship with policyholder, assessing the size of the claim, its potential severity and dealing with it in a proactive manner.
Key responsibilities
To handle significant claims in a proactive manner within set service levels.
To negotiate and settle claims fairly and promptly.
To show initiative in their claims handling approach.
To build relationships and gain client and underwriter confidence when handling contentious claims.
Key requirements
A minimum of three years experience in handling Claims.
Confidence, initiative and dedication, as well as having good communication and analytical skills.
Applicants must be able to handle claims in a proactive yet highly customer focused manner.
Excellent communication and interpersonal skills both face to face and by telephone.
