Team Leader
£35,000 - £40,000, Ipswich
An exciting new opportunity has arisen for a Team Leader, within a Division which has delivered outstanding growth, of a major Insurance organisation. It is recognised as a high performing Unit and also in the Insurance market as one of the leading players in the sector.
The role of the Team Leader will be to lead, manage and support the team of Account Handlers.
Responsibilities will include:
• Leading the team and managing workloads, prioritising tasks and day to day management of the team.
• Maintaining excellent communication with Clients and internally at all stages of the process to maximise service levels.
• Provide up to date information for Clients in agreed format on a timely basis.
• Service existing business directly with Clients or in association with the Account Executive.
• Liaise with Clients, Insurers and others where appropriate to respond to Client queries.
• Ensure compliance with local procedures and external compliance regulations.
Skills and Experience required
• Leadership and people management skills.
• Ability to lead and motivate teams within a professional Insurance environment.
• Ability to co-ordinate and prioritise work between multi site requirements.
• Good written and oral communication skills.
