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Account Manager

As an Account Manager for our major Client you will be personally responsible for some of its biggest and most profitable Clients.

You will ensure that you know everything that is happening with all aspects of their account and ensure that the service your Clients receives exceeds their expectations.

Job Summary

  • Salary:

    £35000 - £45000 per annum

  • Location

    Ipswich, Suffolk

  • Job Type:

    Permanent

Job Posted 22/01/20
Apply now

Account Manager

As an Account Manager for our major Client you will be personally responsible for some of its biggest and most profitable Clients.

You will ensure that you know everything that is happening with all aspects of their account and ensure that the service your Clients receives exceeds their expectations.

As an Account Manager for our major Client you will be personally responsible for some of its biggest and most profitable Clients.

You will ensure that you know everything that is happening with all aspects of their account and ensure that the service your Clients receives exceeds their expectations.

It will be your responsibility to ensure all servicing activity is meeting their required standards and achieves their timescales. You will be so involved with every aspect of their account so that you will know in advance if there are any problems or issues, and you will be able to ensure they are either resolved or managed so that they do not impact your Client.

These Clients are major purchasers of Insurance so you will have a good breadth and depth of Insurance experience.

However as Account Manager, most important will be your strong interpersonal skills and credibility together with your ability to co-ordinate internal activities to get things done for your clients.

Accordingly it will be necessary that you develop a full understanding of your Client's service requirements from placement of the business through to collection and settlement of claims.

The main responsibilities of the Account Manager includes:

  • Understand Client's business and their Insurance programmes, liaising with internal teams to ensure they meet their requirements
  • Acts as main point of contact to Client, Broker, Local and Overseas Offices, Market and Management for your accounts
  • Improve the overall customer relationship, delivering reliable support and service
  • Establish what services the Client values, providing clear, accurate, timely and relevant MI as required by the Client, Broker and Local office
  • Ensuring all servicing is delivered and prioritised, invoiced and settled in accordance with contract terms and Clients expectations
  • Ultimate responsibility for co-ordinating and resolving queries with your Clients
  • Co-ordinates with all internal stakeholders involved to the client portfolio

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I came across Employment Specialists via Kaley Hopkins on LinkedIn. She was very helpful and supportive throughout the whole process. Listening carefully to my needs and understanding my work situation at the time. She was very assertive and arranged quite a few interviews with me not long after we initially got in contact. She did an amazing job with interview prep and keeping my nerves at bay, and I'm definitely going to use those skills in future. The difference with Kaley and Employment Specialists, is that they actually cared about what I wanted and the specific type of insurance I wanted to work in.

Lucia Maio

Found the perfect move into another Insurance position.

Employment Specialists Ltd have been fantastic in helping me find a job after university. You’ve communicated brilliantly, been supportive and helpful throughout the application process as well as genuinely matching me with a role I was interested in along with a suitable salary. I’m very happy in my new job and would definitely recommend you to anyone searching for new job who isn’t sure what’s available. Thank you again for all your help!

Thomas Castles

Achieved his first Insurance position with ESL

Employment Specialists are very unique in their approach to recruitment and their service is far superior to other agencies. In my experience they are highly efficient and treat the candidate with utmost respect.
They were genuinely interested in me as an individual and worked hard to place me in the right role. They kept me informed at every stage and were always available to talk to in order to help me reach the right decision. Thank you for everything.

Wayne Ewing

Secured his latest position with Employment Specialists Ltd

I have used Employment Specialists Ltd twice over a 5 year period. Both times they have found me great positions at reputable insurance companies. They took the time to find out exactly what I was looking for in a job and what skills I had that could be applied to the available positions. They even assisted me in updating my CV in order to convey myself better to potential employers. The team were very quick to obtain relevant interviews and kept me up to date with any feedback they received.

Sian Jedrzejewski

Gained two roles with ESL

Fantastic service from Employment Specialists Ltd, made it easy for me and kept me updated at all times, I would highly recommend the them to anyone looking for a new job, outstanding service. Thank you for all your advice and help.

Mohammed Sabir Miah

Obtained next great Sales role

Having worked with Employment Specialists Ltd twice, I would highly recommend them. On both occasions they have successfully found me employment. The most recent role was not an obvious match on paper and I have no doubt that they played a massive part in securing me this opportunity. I have always found them highly professional and supportive during the process, particularly with preparation for interview. Should the need arise again, they will be my first call.

Damien Algar

Achieved promotion and career change

I was put in contact with Employment Specialists Ltd by a family member and received a call very promptly from Claire. I couldn't be more happy with the service she and her colleagues provided me. As soon as I was unsuccessful for one job, she straight away found another, and a week after that I was accepted into the next job! I've told all my friends about Employment Specialists and would recommend them to anyone!

Jonathan Andrews

Secured his first role in Insurance

I approached Employment Specialists four years ago and they have assisted me in gaining two separate positions within the insurance industry. I would like to especially mention Kaley Hopkins who has been extremely helpful on every occasion. I would most definitely recommend Employment Specialists and will of course use them again in the future if necessary.

Ashley Robinson

Achieved a great move into Commercial Account Handling

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