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Claims Handler

Do you thrive on investigating and negotiating third-party Personal Injury claims, while constantly striving for the best possible outcome? A…..

Job Summary

  • Salary:

    £35000 - £40000 per annum

  • Location

    Norfolk

  • Job Type:

    Permanent

Job Posted 16/04/24
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Claims Handler

Do you thrive on investigating and negotiating third-party Personal Injury claims, while constantly striving for the best possible outcome? A…..

Do you thrive on investigating and negotiating third-party Personal Injury claims, while constantly striving for the best possible outcome?

A rapidly growing Insurance organisation, who are market leaders, are looking for an experienced Personal Injury Claims Handler who can manage some of their largest claims, often of millions of pounds in value.

In this permanent role, you will have the opportunity to manage a challenging caseload of complex and high-value Personal Injury claims, utilising your expertise to conduct thorough investigations into indemnity, liability, and quantum.

Collaborating with their Panel Solicitors, your role will involve developing strategies to achieve optimal results, particularly in catastrophic or multi-track claims exceeding £100k.

Your strong negotiation skills and keen attention to detail will be vital in assessing claims, often working within agreed authority levels while maintaining a commercially astute approach.

This is a role that can be performed on a hybrid working basis, between your home and their office.

The main responsibilities of a Personal Injury Handler role include:

  • Investigate and resolve high value, complex, and strategically important claims to ensure they are properly reserved and settled at optimum cost
  • Establishing how and why events occurred and the legal liabilities which may arise
  • Obtain all necessary evidence and relevant documentation
  • Correspond with all parties to the case quickly and professionally
  • Obtain medical or expert evidence and wage information where appropriate
  • Negotiate settlement where appropriate, in accordance with authority limits
  • Instruct and control defence solicitors, through to Trial if necessary.
  • Ensure that costs are kept to a minimum
  • Provide structured feedback on any Personal Injury claim outcome where wider technical benefit is identified
  • Act as a Technical Referral point to provide excellent claims handling advice, actively support the enhancement of the technical performance of the wider claims department

To be a successful Personal Injury Claims Handler, you will demonstrate:

  • Proven experience and success in managing catastrophic or multi-track claims exceeding £100k
  • Strong negotiation skills and the ability to effectively challenge where appropriate
  • Good understanding of industry procedures, products, and services in the Insurance sector

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I came across Employment Specialists via Kaley Hopkins on LinkedIn. She was very helpful and supportive throughout the whole process. Listening carefully to my needs and understanding my work situation at the time. She was very assertive and arranged quite a few interviews with me not long after we initially got in contact. She did an amazing job with interview prep and keeping my nerves at bay, and I'm definitely going to use those skills in future. The difference with Kaley and Employment Specialists, is that they actually cared about what I wanted and the specific type of insurance I wanted to work in.

Found the perfect move into another Insurance position.

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Achieved his first Insurance position with ESL

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They were genuinely interested in me as an individual and worked hard to place me in the right role. They kept me informed at every stage and were always available to talk to in order to help me reach the right decision. Thank you for everything.

Secured his latest position with Employment Specialists Ltd

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Gained two roles with ESL

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I was put in contact with Employment Specialists Ltd by a family member and received a call very promptly from Claire. I couldn't be more happy with the service she and her colleagues provided me. As soon as I was unsuccessful for one job, she straight away found another, and a week after that I was accepted into the next job! I've told all my friends about Employment Specialists and would recommend them to anyone!

Secured his first role in Insurance

I approached Employment Specialists four years ago and they have assisted me in gaining two separate positions within the insurance industry. I would like to especially mention Kaley Hopkins who has been extremely helpful on every occasion. I would most definitely recommend Employment Specialists and will of course use them again in the future if necessary.

Achieved a great move into Commercial Account Handling

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