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Claims Team Manager

Claims Team Manager, Ipswich, £40,000 – £50,000

A major local Employer is looking to recruit another talented Manager to be responsible for a technical claims handling team.

The team delivers technical excellence to its Clients and includes many qualified and experienced Claims professionals.

Job Summary

  • Salary:

    £40000 - £50000 per annum

  • Location

    Ipswich, Suffolk

  • Job Type:

    Permanent

Job Posted 24/07/17
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Claims Team Manager

Claims Team Manager, Ipswich, £40,000 – £50,000

A major local Employer is looking to recruit another talented Manager to be responsible for a technical claims handling team.

The team delivers technical excellence to its Clients and includes many qualified and experienced Claims professionals.

A major local Employer is looking to recruit another talented Manager to be responsible for a technical claims handling team.

The team delivers technical excellence to its Clients and includes many qualified and experienced Claims professionals.

Your main responsibilities will include:

  • Leading the team, managing all people aspects to achieve excellence.
  • Managing and monitoring operational performance against SLA's.
  • Take responsibility for delivery of first class service to Clients.
  • Identify and support development opportunities for the team.
  • Maintain key relationships with Clients and suppliers.
  • Maintaining effective working relationships, internally and externally.
  • Ensure that objectives and goals are effectively communicated and that team and individual assessments are regularly completed.
  • Ensure that quality and compliance procedures and processes are adhered to meet internal and external regulations.
  • Supporting and continual process improvement.
  • Ensure consistent processes are implemented while ensuring all training and mentoring is effective.

To be successful in this role, you will demonstrate:

  • Technical claims knowledge, including Commercial classes
  • Good people leadership experience
  • Ability to work under pressure and to tight deadlines
  • Strong analytical and organisational skills
  • Excellent communication skills both oral and written

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