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Customer Service Advisor

Customer Service Advisor – Ware – £17,000 – £21,000

A well known Insurance Organisation has an exciting opportunity for a Customer Service Advisor to join their Ware based team.

The Insurance organisation is a well-known household name and has a reputation for high levels of service and expertise.

Job Summary

  • Salary:

    £17000 - £21000 per annum

  • Location

    Ware, Hertfordshire

  • Job Type:

    Permanent

Job Posted 10/10/17
Apply now

Customer Service Advisor

Customer Service Advisor – Ware – £17,000 – £21,000

A well known Insurance Organisation has an exciting opportunity for a Customer Service Advisor to join their Ware based team.

The Insurance organisation is a well-known household name and has a reputation for high levels of service and expertise.

Customer Service Advisor - Ware - £17,000 - £21,000

A well known Insurance Organisation has an exciting opportunity for a Customer Service Advisor to join their Ware based team.

The Insurance organisation is a well-known household name and has a reputation for high levels of service and expertise.

After training you will be handling, advising and setting up insurance for your customers - issuing quotes, new business policies and answering a range of queries as well as providing administrative support.

You will need to adhere to strict Industry regulations and liaise with your Customer over the telephone, through written communication and occasionally face to face.

The responsibilities of the role include:

  • Issuing quotes, new business policies, midterm adjustments, renewals and cancellations
  • Seeking opportunities to cross-sell where possible
  • Identifying opportunities for new business
  • Check, process and manage accounting transactions

The ideal candidate will posses:

  • Precious office and Customer Service experience
  • Excellent level of confidence on the telephone and ability to establish relationships
  • Excellent IT skills, particularly with database software, predominantly Excel
  • 5 GCSE's grade A-C including Maths and English

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