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Operations Lead

Operations Lead, Chelmsford, £40-45k

Our Insurance Broking client is actively recruiting for an Operations Lead to join their team in Chelmsford.

Job Summary

  • Salary:

    £40000 - £45000 per annum + plus benefits

  • Location

    Chelmsford, Essex

  • Job Type:


Job Posted 03/09/21
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Operations Lead

Operations Lead, Chelmsford, £40-45k

Our Insurance Broking client is actively recruiting for an Operations Lead to join their team in Chelmsford.

Operations Lead, Chelmsford, £40-45k

Our Insurance Broking client is actively recruiting for an Operations Lead to join their team in Chelmsford.

This is a highly professional, regulated environment and our Client has navigated this exceptionally to earn an enviable reputation for both quality and innovation.

You will support the co-ordination and execution of their Operations policy, ensuring that operational initiatives and best practice are implemented across the business.

Also to manage projects and drive operational change across the business.

Your responsibilities as Operations Lead will include:

  • Development and directing the implementation of robust, compliant, operational plans, practices and processes across the business
  • Support and where appropriate lead business operational change programmes and work with Leaders to ensure timely implementation
  • Ensure the Operational aspects of client requirements are fully met and treating customers fairly is embedded into working practices
  • Lead for new Partnership implementations
  • Manage and support Audits, both internally and from Insurers
  • Support the governance framework to underpin operational excellence
  • Ensure that appropriate business process measurements and protocols are in place to monitor the operational performance of all areas of the business.
  • Support the Head of Operations in defining Operational strategy and ensuring this is translated into local actions and implemented

To be a successful Operations Lead you will demonstrate:

  • Background in managing, co-ordinating and executing Operational activity within an Insurance environment
  • Experience of delivering of projects, new working practices and change initiatives
  • Detailed working knowledge of FCA regulation relating to Insurance Broking, with a track record of successful application of that knowledge
  • Good problem-solving skills
  • Strong analytical and numerical skills
  • Proven ability to succeed in a diverse business environment and influence key stakeholders

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I came across Employment Specialists via Kaley Hopkins on LinkedIn. She was very helpful and supportive throughout the whole process. Listening carefully to my needs and understanding my work situation at the time. She was very assertive and arranged quite a few interviews with me not long after we initially got in contact. She did an amazing job with interview prep and keeping my nerves at bay, and I'm definitely going to use those skills in future. The difference with Kaley and Employment Specialists, is that they actually cared about what I wanted and the specific type of insurance I wanted to work in.

Lucia Maio

Found the perfect move into another Insurance position.

Employment Specialists Ltd have been fantastic in helping me find a job after university. You’ve communicated brilliantly, been supportive and helpful throughout the application process as well as genuinely matching me with a role I was interested in along with a suitable salary. I’m very happy in my new job and would definitely recommend you to anyone searching for new job who isn’t sure what’s available. Thank you again for all your help!

Thomas Castles

Achieved his first Insurance position with ESL

Employment Specialists are very unique in their approach to recruitment and their service is far superior to other agencies. In my experience they are highly efficient and treat the candidate with utmost respect.
They were genuinely interested in me as an individual and worked hard to place me in the right role. They kept me informed at every stage and were always available to talk to in order to help me reach the right decision. Thank you for everything.

Wayne Ewing

Secured his latest position with Employment Specialists Ltd

I have used Employment Specialists Ltd twice over a 5 year period. Both times they have found me great positions at reputable insurance companies. They took the time to find out exactly what I was looking for in a job and what skills I had that could be applied to the available positions. They even assisted me in updating my CV in order to convey myself better to potential employers. The team were very quick to obtain relevant interviews and kept me up to date with any feedback they received.

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Gained two roles with ESL

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Achieved promotion and career change

I was put in contact with Employment Specialists Ltd by a family member and received a call very promptly from Claire. I couldn't be more happy with the service she and her colleagues provided me. As soon as I was unsuccessful for one job, she straight away found another, and a week after that I was accepted into the next job! I've told all my friends about Employment Specialists and would recommend them to anyone!

Jonathan Andrews

Secured his first role in Insurance

I approached Employment Specialists four years ago and they have assisted me in gaining two separate positions within the insurance industry. I would like to especially mention Kaley Hopkins who has been extremely helpful on every occasion. I would most definitely recommend Employment Specialists and will of course use them again in the future if necessary.

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Achieved a great move into Commercial Account Handling

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