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Senior Construction Claims Handler

Our major Insurance Broking client has a new opportunity for a Senior Claims Handler to join their experienced and well regarded team, to handle UK claims for a major UK housebuilder and other construction firms.

All claims are direct, not via the London Market and your claims experience can be in Commercial Property or other similar classes including MD/BI.

Job Summary

  • Salary:

    £50000 - £60000 per annum

  • Location

    Chelmsford, Essex

  • Job Type:

    Permanent

Job Posted 18/06/22
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Senior Construction Claims Handler

Our major Insurance Broking client has a new opportunity for a Senior Claims Handler to join their experienced and well regarded team, to handle UK claims for a major UK housebuilder and other construction firms.

All claims are direct, not via the London Market and your claims experience can be in Commercial Property or other similar classes including MD/BI.

Our major Insurance Broking client has a new opportunity for a Senior Claims Handler to join their experienced and well regarded team, to handle UK claims for a major UK housebuilder and other construction firms.

All claims are direct, not via the London Market and your claims experience can be in Commercial Property or other similar classes including MD/BI.

This is a role that can be performed in the London or Essex office and on a hybrid basis at home.

As Senior Claims Handler you will be primarily responsible for leading the strategy and process for the notification, agreement, collection and successful settlement of this portfolio of claims.

Also for client updates and liaison with placement teams, clients, underwriters and appointed representatives.

It will also involve working closely with colleagues in setting and handling the strategy to satisfactorily conclude contentious claims.

This really is a great opportunity to use your claims knowledge, to the benefit of your client, and in an environment that values your contribution.

Our Client is happy to talk flexible working. If you need to flex your working pattern they offer flexible working policies and would be delighted to discuss options with you.

As Senior Claims Handler your key responsibilities will include:

  • Provide counsel and recommendations on coverage to facilitate the settlement and payment of claims.
  • Carefully handle the claims negotiation process with clients, underwriters and or their appointed legal representatives and or loss adjusters.
  • Facilitate the resolution of any outstanding coverage issues and where necessary engage with other colleagues as
  • Proactively anticipate and present to clients the best settlement solution.
  • Co-ordinate discussions and, where appropriate, meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement.
  • Issuance of timely, accurate and clear instructions to the outsourcer to enable claims to be processed.
  • Conduct data analysis to establish the claims' history for a particular client or business portfolio, and to identify trends and patterns.
  • Use your depth of product, industry and market knowledge to help in resolving contentious claims. Engage with relevant subject area to assist insettingandhandlingthestrategytoconcludecontentious
  • Engage, monitor and oversee third party providers e.g. loss adjusters, lawyers, surveyors, engineers etc.
  • Technical support for pre-renewal meetings, placing and renewal

To be a successful Senior Claims Handler you will demonstrate::

  • Strong Property claims knowledge, or of related classes MD/BI
  • Knowledge of FCA requirements and standards
  • Commercial competence and negotiation skills
  • Enthusiastic approach to client service with strong relationship building skills
  • Good analytical mind set and excellent problem-solving skills
  • Confident in takingresponsibility

This role offers a competitive salary and bonus, plus a comprehensive benefits package. Through their flexible benefits scheme you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.

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