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Senior Insurance Technician

Our major Client, a renowned Insurance Broker, has a new opportunity for a Senior Insurance Technician to join their expert team.

This well-regarded team needs another experienced Insurance Technician to join them, who can support them with all the technicalities involved in managing their major Clients’ Insurance requirements.

Due to the complex nature of their Client’s risks, having experience of the Lloyds Market would be advantageous.

Job Summary

  • Salary:

    £40000 - £60000 per annum

  • Location

    Ipswich, Suffolk

  • Job Type:

    Permanent

Job Posted 04/10/21
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Senior Insurance Technician

Our major Client, a renowned Insurance Broker, has a new opportunity for a Senior Insurance Technician to join their expert team.

This well-regarded team needs another experienced Insurance Technician to join them, who can support them with all the technicalities involved in managing their major Clients’ Insurance requirements.

Due to the complex nature of their Client’s risks, having experience of the Lloyds Market would be advantageous.

Our major Client, a renowned Insurance Broker, has a new opportunity for a Senior Insurance Technician to join their expert team.

This well-regarded team needs another experienced Insurance Technician to join them, who can support them with all the technicalities involved in managing their major Clients' Insurance requirements.

Due to the complex nature of their Client's risks, having experience of the Lloyds Market would be advantageous, to ensure slip creation is accurate and that endorsements and invoices are issued correctly and to standard deadlines.

Our Client is fully able to support hybrid working which enables you to work from home as regularly as you need, with occasional office visits.

Also they have a very strong benefits package including excellent Pension scheme, bonus and Healthcare.

As a Senior Insurance Technician your responsibilities will include:

  • Assist with and design programme and pricing structures to best meet the client's needs based on knowledge of the Client, the Insurance market and Industry sector proposition
  • Identify appropriate markets and determine placing strategy
  • Check policies, market presentations and client documentation
  • Provide renewal documentation from Placing Brokers with support from the Operational team
  • Manage compliant processing of contracts as per FCA and contract certainty requirements
  • Lead and deliver the end to end ongoing client service, adhering to policies, procedures and service standards
  • Manage KPIs/SLAs to ensure targets are met
  • Communicate effectively with clients, markets and others to maximise service delivery levels
  • Manage client pricing to ensure each Client meets agreed target profitability levels
  • Support in accurate budgeting, forecasting and tracking of revenue
  • Respond quickly and accurately to new business introductions and Client queries
  • Ensure transparency of Agency and other commitments made to Carriers and Clients

To be a successful Senior Insurance Technician you will demonstrate:

  • Good experience in a Lloyds Market Technician role
  • Experience of adhering to processes and systems to support client service delivery
  • Proven track record of delivering high levels of client service
  • Skilled at building effective relationships, at all levels, with Clients, Insurers and external specialists
  • Ability to represent the Group with integrity and credibility
  • Strong communication, negotiation and influencing skills

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