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Team Leader

Team Leader
£32k to £37,500

A major Insurance Employer is looking to recruit a talented and experienced Team Leader who is passionate, enthusiastic and driven to provide exceptional service.

Job Summary

  • Salary:

    £32000 - £37500 per annum + plus attractive benefits package

  • Location

    Ipswich, Suffolk

  • Job Type:


Job Posted 22/06/21
Apply now

Team Leader

Team Leader
£32k to £37,500

A major Insurance Employer is looking to recruit a talented and experienced Team Leader who is passionate, enthusiastic and driven to provide exceptional service.

A major Insurance Employer is looking to recruit a talented and experienced Team Leader who is passionate, enthusiastic and driven to provide exceptional service.

As Team Leader you will be responsible for leading, motivating and managing the team as well as working alongside the Service Manager and the Heads of other departments to ensure outstanding client servicing.

You will have experience of leading an Insurance team and have success in monitoring and developing staff performance.

As Team Leader your main responsibilities will include:

  • Leading the team, managing all people aspects to achieve excellence
  • Managing and monitoring operational performance against SLA's
  • Ensuring the delivery of first class service to Clients
  • Identify and support development opportunities for the team
  • Ensuring that quality and compliance procedures and processes are adhered to
  • Supporting and continual process improvement
  • Ensure consistent processes are implemented while ensuring all training and mentoring is effective
  • Prioritising work ensuring resourcing levels are adequate and well managed

To be successful in this Team Leader role, you will demonstrate:

  • People leadership experience in an Insurance environment
  • Success at delivering results and meeting KPI's
  • Ability to work under pressure and to tight deadlines
  • Strong attention to detail and organisational skills
  • First class communication skills both oral and written

Should I apply?
We are looking for an experienced Team Leader who has the capability of developing a highly effective Team and managing work and performance issues.

How will I be rewarded?
Based in a successful and growing Insurance business, you will not only be able to share your experiences but learn from others, progress your career and make an impact in a new team.

You will also receive a strong benefits package including:
* 25 days holiday allowance plus bank holidays (with additional annual leave accruing based on length of service)
* Generous company pension scheme
* Private Medical Insurance

Apply Now

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I came across Employment Specialists via Kaley Hopkins on LinkedIn. She was very helpful and supportive throughout the whole process. Listening carefully to my needs and understanding my work situation at the time. She was very assertive and arranged quite a few interviews with me not long after we initially got in contact. She did an amazing job with interview prep and keeping my nerves at bay, and I'm definitely going to use those skills in future. The difference with Kaley and Employment Specialists, is that they actually cared about what I wanted and the specific type of insurance I wanted to work in.

Lucia Maio

Found the perfect move into another Insurance position.

Employment Specialists Ltd have been fantastic in helping me find a job after university. You’ve communicated brilliantly, been supportive and helpful throughout the application process as well as genuinely matching me with a role I was interested in along with a suitable salary. I’m very happy in my new job and would definitely recommend you to anyone searching for new job who isn’t sure what’s available. Thank you again for all your help!

Thomas Castles

Achieved his first Insurance position with ESL

Employment Specialists are very unique in their approach to recruitment and their service is far superior to other agencies. In my experience they are highly efficient and treat the candidate with utmost respect.
They were genuinely interested in me as an individual and worked hard to place me in the right role. They kept me informed at every stage and were always available to talk to in order to help me reach the right decision. Thank you for everything.

Wayne Ewing

Secured his latest position with Employment Specialists Ltd

I have used Employment Specialists Ltd twice over a 5 year period. Both times they have found me great positions at reputable insurance companies. They took the time to find out exactly what I was looking for in a job and what skills I had that could be applied to the available positions. They even assisted me in updating my CV in order to convey myself better to potential employers. The team were very quick to obtain relevant interviews and kept me up to date with any feedback they received.

Sian Jedrzejewski

Gained two roles with ESL

Fantastic service from Employment Specialists Ltd, made it easy for me and kept me updated at all times, I would highly recommend the them to anyone looking for a new job, outstanding service. Thank you for all your advice and help.

Mohammed Sabir Miah

Obtained next great Sales role

Having worked with Employment Specialists Ltd twice, I would highly recommend them. On both occasions they have successfully found me employment. The most recent role was not an obvious match on paper and I have no doubt that they played a massive part in securing me this opportunity. I have always found them highly professional and supportive during the process, particularly with preparation for interview. Should the need arise again, they will be my first call.

Damien Algar

Achieved promotion and career change

I was put in contact with Employment Specialists Ltd by a family member and received a call very promptly from Claire. I couldn't be more happy with the service she and her colleagues provided me. As soon as I was unsuccessful for one job, she straight away found another, and a week after that I was accepted into the next job! I've told all my friends about Employment Specialists and would recommend them to anyone!

Jonathan Andrews

Secured his first role in Insurance

I approached Employment Specialists four years ago and they have assisted me in gaining two separate positions within the insurance industry. I would like to especially mention Kaley Hopkins who has been extremely helpful on every occasion. I would most definitely recommend Employment Specialists and will of course use them again in the future if necessary.

Ashley Robinson

Achieved a great move into Commercial Account Handling

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