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Trainee Claims Advisor

A major Insurance Industry name with a record of consistent growth, is looking to recruit another Trainee Claims Handler to join their professional and friendly team.

You will receive full training to be able to provide an effective Claims service. These Claims will include personal injury, both motor and non motor, landlord and employment.

Job Summary

  • Salary:

    £17000 - £18000 per annum

  • Location

    Colchester, Essex

  • Job Type:

    Permanent

Job Posted 04/05/22
Apply now

Trainee Claims Advisor

A major Insurance Industry name with a record of consistent growth, is looking to recruit another Trainee Claims Handler to join their professional and friendly team.

You will receive full training to be able to provide an effective Claims service. These Claims will include personal injury, both motor and non motor, landlord and employment.

You will receive full training to be able to provide an effective Claims service. These Claims will include personal injury, both motor and non motor, landlord and employment.

The main responsibilities as Trainee Claims Handler include:

To deal with the legal expenses insurance claims in an effective and efficient manner with the support of other members of the company. Claims include, but are not limited to, motor and non-motor personal injury, criminal prosecution defence and medical negligence.

The role includes the following key job functions:

  • Reviewing and handling legal expenses claims establishing whether these can be accepted or declined under the terms of the applicable policy
  • Reviewing responses from solicitors and negotiating terms of instruction as well as agreeing appointment of solicitors
  • Handing customer inquiries in a courteous and helpful manner
  • Making and receiving outbound telephone calls to customers, insurers and solicitors
  • Ensuring that all correspondence (written or verbal) are polite, professional, clear and accurate
  • Handle all claims and communications within our service level agreements.
  • Manage a high volume of work in a fast-paced, exciting, ever evolving environment.

Our standard full-time hours are 37.5 hours per week. Upon completion of satisfactory training, Arc may offer the opportunity for agile working up to 50% of the time at home if your circumstances allow. Office work will be carried out in the beautiful rural setting just outside Langham in a purpose-built modern building.

Benefits

Arc provide free parking, optional standing desks, free hot/cold drinks, free fruit, a staff social room (with pool table, TV, and lounge area); and a shower for lunchtime sports enthusiasts. Other benefits available after your probation period is the option to join the company pension scheme, access to a 24/7 virtual GP service, free worldwide travel insurance and a free Fitbit. We operate a dress for your day policy (usually meaning smart casual wear is suitable for the office if you wish).

Arc also organise regular social events, usually including a BBQ in the summer and a party in the winter.

Qualifications, Experience and Competence

Minimum of 5 GCSE English Grade 4 to 9 (A to C) or equivalent including Maths and English

Summary

We are looking for applicants with a polite, professional and can-do attitude who are passionate about working in an innovative, forward thinking, positive environment and strive for the delivery of excellence on a consistent basis.

We pride ourselves on our diligent, hard-working and professional Claims Teams who strive for this same excellence on a regular basis and want to include you within our company following our exciting company rebrand.

For the role itself we would be looking for individuals with strong spelling, grammar and communication skills - both written and verbal. In addition to becoming a member of our diligent Claims Department we would also be looking to provide aids to your development, as well as encourage self-development in the role with the assistance of your peers and industry training; including professional qualifications.

A full job description can be provided to applicants on request.

Job Type: Full-time

Salary: From £18,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Life insurance
  • On-site parking
  • Wellness programmes

You will need your own transport for this role due to office location.

Apply Now

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I came across Employment Specialists via Kaley Hopkins on LinkedIn. She was very helpful and supportive throughout the whole process. Listening carefully to my needs and understanding my work situation at the time. She was very assertive and arranged quite a few interviews with me not long after we initially got in contact. She did an amazing job with interview prep and keeping my nerves at bay, and I'm definitely going to use those skills in future. The difference with Kaley and Employment Specialists, is that they actually cared about what I wanted and the specific type of insurance I wanted to work in.

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Found the perfect move into another Insurance position.

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Achieved his first Insurance position with ESL

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They were genuinely interested in me as an individual and worked hard to place me in the right role. They kept me informed at every stage and were always available to talk to in order to help me reach the right decision. Thank you for everything.

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I have used Employment Specialists Ltd twice over a 5 year period. Both times they have found me great positions at reputable insurance companies. They took the time to find out exactly what I was looking for in a job and what skills I had that could be applied to the available positions. They even assisted me in updating my CV in order to convey myself better to potential employers. The team were very quick to obtain relevant interviews and kept me up to date with any feedback they received.

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I approached Employment Specialists four years ago and they have assisted me in gaining two separate positions within the insurance industry. I would like to especially mention Kaley Hopkins who has been extremely helpful on every occasion. I would most definitely recommend Employment Specialists and will of course use them again in the future if necessary.

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